Sebastopol Auto Repair

I went here with my last car and always had a good time, felt accommodated, reasonably priced, and the work was always well done. I had asked them to do a full inspection and they gave me a super thorough report, I really appreciated the detail and that I could view it online. I'm not sure if they're under new management or whatever but I made an appointment for 4:30 in the afternoon and when I showed up the person told me that they don't do afternoon appointments and that my appointment had been for 9:30. Well thats not what I had understood but oh well, while I'm here can I make an appointment? I work mornings and I've only ever made afternoon appointments here, which usually means they have to keep my car for a day or two, which has never been an issue before. The earliest I could ever bring it in is 2:30. That was not working for this person I guess and he had no suggestions, nothing helpful to say at all and basically made me feel like I was an idiot for asking someone to work on my car after 12pm. When he asked what I wanted to do I said I want to leave and then I did. And then I cried in the parking lot and drove my car (that I only drove at all to get serviced here) all the way back to Bodega Bay with crappy brakes. Maybe next time offer actual workable suggestions and try to be helpful? I'll be going elsewhere from now on.

My car needs a lot of work. Having said that, the laundry list they came up with was absurd. Not a single quote included a break-down of parts / labor, and they came up with numbers like $200 to change the intake and cabin filters, and $150 to change two bulbs. Quoted me $1400 to change a wheel bearing, which I had already done elsewhere for $400. And the inspection cost me $200. Go somewhere else.

Chipa and Alex and the crew always take good care of my car, make me feel safe on the road. Clear communication and honesty make it so worthwhile to be a Golden Gear customer!

I have taken our family vehicles over the year for repairs. Service team is professional and honest.

Very clear estimate upon drop off, thorough work that quickly resolved my issue! Great shop, extremely knowledgeable staff. Highly recommend to anyone needing a mechanic!

Vehicle now runs great. Good service Good advise Good mechanics..

I had a really great experience here! Chip was really respectful and communicated very clearly. Golden Gear was able to get me in very quickly after my car unexpectedly broke down and wouldn’t start and they had me up and running in no time. They were very considerate of keeping the costs down for me as much as possible. They kept me consistently updated with the diagnostics and condition of my vehicle and the work was well done!

Super friendly, fast and affordable. I came in with brake issues and was quoted a fair price and a very reasonable time frame. The work was done even faster, and for less than the original estimate. I’m going to recommend Golden Gear to my friends and family, no doubt.

I was very happy with there work, on time and done right.